Fulfillment Services
Our service doesn’t stop at just replicating your CDs/DVDs. We provide our clients with seamless, full-service fulfillment operations. We offer:
Direct mail and Fullfiment services:
- Specialty package design for low-cost postal efficiencies
- Address list preparation and sorting
- Multiple file formats accepted
- Generation of mailing labels
- BRC return services and data collection
Order and Payment Processing
- Support of ordering systems to buy/fulfill on-demand
- Credit card and refund processing
- Billing and statement generation
- Internal system check for duplicates
- Automatic updates to customer history files
- Data Entry
Inventory
- Warehousing
- Palletizing & labeling
- Inventory tracking and auditing
- Custom report generation of inventory
- Campaign response tracking
Call Center Services
- Inbound customer service 800 numbers
- Outbound customer retention & reminder programs
- Inbound/Outbound renewals
- Payment/Return processing and crediting
- Data entry
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